the GREEN TERRACE
NIKKO

Food Hall Guide

Guest Guidelines

1. Securing Your Seat

Please ensure you have a seat before ordering.

2. Ordering & Checkout

You have two ordering options. Please choose the one you prefer.

  • Order at the Counter
  • Please line up at the restaurant of your choice and place your order directly at the counter.
    After completing your order and payment, you will receive a call bell. Please wait at your table for your meal.
  • Accepted Payment Methods: cash, cashless payments and meal coupons
  • Order by Mobile Order※Scheduled to start in July
  • ・Mobile Order is a service that allows you to place your order(cashless only) from your seat using your smartphone.
    ・You can easily place your order using Mobile Order by scanning the QR code installed on each table.
    ・You will receive an email as soon as your order is ready, at the email address you provided.
    ※Please note that orders must be placed separately at each store, not collectively.
  • Accepted Payment Methods: Cashless payments only※Please note that meal coupons cannot be used.

3. Pick Up at the Counter

When you receive a call bell or email notifying you that your order is ready, please proceed to the counter to collect your order. If you placed your order using Mobile Order, please show the email screen when picking up your order.

4. Return Items to Each Store

After finishing your meal, please return your trays and tableware to the store where you ordered.

Guests Staying at Our Hotels

■Meal Coupon Discount

How to Buy
If you have booked an accommodation plan that includes a meal coupon, you will receive one at check-in. You can also purchase one at the front desk of any hotel, except at À la touto within our hotel group.
How to Use
Please present the coupon when placing your order at each store.
Expiration Date
The expiration date is indicated on a meal coupon
Other Information
Please note that this coupon cannot be used for Mobile Order.

Food Hall Guests

■Meal Coupons Purchase (at the hotel)

How to Buy
You can purchase meal coupons at the front desk of any hotel, except at À la touto within our hotel group.
How to Use
Please present the coupon when placing your order at each store.
Expiration Date
The expiration date is indicated on a meal coupon
Other Information
Please note that this coupon cannot be used for Mobile Order.
  • the GREEN TERRACE
    NIKKO
  • Opening Hours:
    Lunch 11:30 to 14:30 (14:00LO)
    Dinner 17:00 to 21:00 (20:30LO)
  • Open all year round
  • 1550-41 Tokorono, Nikko, Tochigi, 321-1421
Copyright© the GREEN TERRACE NIKKO All Rights Reserved.